HOTEL MAYA TURQUESA, Playa del Carmen – Your ideal downtown stay
Hotel Overview
Hotel Maya Turquesa - Downtown hotel with outdoor pool near Fifth Avenue
Hotel Maya Turquesa is located in Downtown Playa del Carmen, steps from Fifth Avenue. The hotel offers an outdoor swimming pool, a solarium with views of Cozumel Island, and a hot tub. The on-site restaurant, EPAZZOTE COMIDA MEXICANA, serves international cuisine and light fare. A complimentary continental breakfast is served daily from 8:00 AM, and a free manager's reception is provided. Free WiFi is available in public areas. Guests can arrange scuba diving or snorkeling in the Caribbean Sea through area dive shops. The property is minutes from Central Square and Nuestra Senora del Carmen Catholic Church, and within close proximity to Yucatek Divers and Quinta Alegria.
Additional perks of the hotel
Grocery store on-site
Table tennis
Hair salon
Spa tub
Poolside bar
Accommodations Overview
Hotel Maya Turquesa offers 41 air-conditioned accommodations accessible via exterior corridors. Rooms feature ceiling fans, satellite TV, and private bathrooms with hot water. Some rooms include kitchenettes. The air-conditioned suite features a separate lounge with satellite TV, a private balcony, a kitchenette, and a bathroom with a spa bath. Family rooms and quadruple rooms provide private entrances, kitchen facilities with refrigerators and kitchenware, dining areas, and flat-screen TVs.
Other conveniences
Private entrance in select rooms
Wardrobes in all rooms
Safety features include fire extinguisher and first aid kit
Trouser press available
Free toiletries provided
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Currency exchange
- Coffee shop
- Fire extinguishers
- Key card access
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Packed lunches
Business
- Fax/Photocopying
Children
- Babysitting/Child services
- Playpen
- Children's menu
Spa & Leisure
- Outdoor swimming pool
Room features
- Air conditioning
- Terrace
- Dining table
- Trouser press
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Hotel Location
Guest Reviews & Ratings
The hotel was conveniently located near popular attractions and had small rooms with some missing amenities, but it provided a mini fridge for convenience. The service was inconsistent, with some staff being unhelpful and flirtatious, causing delays. While the location was central, the nearby noisy bar could disturb guests. The dining options were limited and repetitive, affecting the overall experience.
My stay at the hotel was a mix of positives and negatives. The room I had, although not what I expected, was decent, with two large beds. However, being located right next to the reception and pool meant constant noise disturbances at night, making it hard to sleep. The service was a bit of a hit and miss; while some staff were very helpful and thoughtful, others seemed preoccupied with socializing. The location was excellent for exploring the area but marred by loud music from a nearby establishment. The dining experience ranged from poor service with long wait times to high-quality home-cooked meals. The facilities were average overall.
My stay at the hotel had its ups and downs. The location was great, just a few steps away from the vibrant 5th Avenue and close to the beach. The rooms were decent with two large beds, but unfortunately, my room was right next to the reception and pool, making it noisy and challenging to get a good night's sleep. The breakfast left much to be desired with only a watered coffee and minimal toast provided. However, the service was friendly and helpful, especially the young man in the evenings. Overall, it was a mix of positives and negatives worth considering.
